(FEFS) Florida Electronic Fingerprinting Services LLC Refund Policy
All services provided by FEFS are strictly prepaid.
All services rendered by FEFS provided on a non-refundable basis.
Once fingerprints transmitted /or FBI/ FBI FD -258 Hard Cards/ FDLE/Professional Services rendered, no refunds – under any circumstances.
FEFS clients have one courtesy re-fingerprinting due to the condition of the client’s fingerprints or FDLE rejection.
FEFS fingerprint application form requests ORI number, this information is the client’s responsibility. We do not issue refunds for incorrect ORI numbers with applicant criminal history submission.
We accept appointments via invoicing only. We require 24-hour notice for cancellations.
Credit Card Customers:
Credit card customers agree not to chargeback any credit card invoicing for services rendered, but instead will be issued a check by FEFS via US mail within 30-Days of the Email Requested Refund
FEFS issues refunds under these circumstances only:
Adherence to FEFS Cancellation Policy.
FEFS is closed for your scheduled appointment you are not able to reschedule.
If you are eligible for a refund, please contact FEFS – firstname.lastname@example.org to request a refund.
Florida Electronic Fingerprinting Services (FEFS) Refund Request Form in your email.